Effective Date: January 1, 2025
Constacts, Inc (hereinafter "the Company") values the privacy of its users and complies with the Personal Information Protection Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and other related laws and regulations regarding personal information protection.
Through this Privacy Policy, the Company informs users about the purposes and methods of using the personal information they provide, and the measures taken to protect personal information.
The Company collects the following personal information for membership registration, smooth service provision, and customer consultation:
| Category | Items Collected | Purpose of Collection |
|---|---|---|
| Required Information | Phone number | User identification, account creation, login authentication |
The Company uses Firebase Analytics to improve app services and understand user behavior. The following information is automatically collected:
Analytics data is processed through Firebase (Google LLC). This data is used solely for:
We do NOT:
You have the right to opt-out of analytics data collection. You can disable analytics in the app settings at any time.
The Company uses the collected personal information for the following purposes:
In principle, the Company shall immediately destroy personal information when the purpose of collecting and using personal information has been achieved. However, the following information shall be retained for the specified period for the reasons stated below:
| Information | Retention Period | Legal Basis |
|---|---|---|
| Records on contracts or withdrawal of subscription | 5 years | Act on Consumer Protection in Electronic Commerce |
| Records on payment and supply of goods | 5 years | Act on Consumer Protection in Electronic Commerce |
| Records on consumer complaints or dispute resolution | 3 years | Act on Consumer Protection in Electronic Commerce |
| Records on display and advertising | 6 months | Act on Consumer Protection in Electronic Commerce |
| Access logs and connection records | 3 months | Protection of Communications Secrets Act |
In principle, the Company shall immediately destroy personal information when the purpose of collecting and using personal information has been achieved.
Information entered by users for membership registration and other purposes is transferred to a separate database (or separate file cabinet for paper documents) after achieving its purpose and is destroyed after being stored for a certain period in accordance with internal policies and other related laws (refer to retention and use period).
In principle, the Company does not provide users' personal information to third parties. However, exceptions are made in the following cases:
The Company shares limited information with the following third-party service providers for service operation purposes:
| Service Provider | Purpose | Information Shared | Data Location |
|---|---|---|---|
| Google LLC (Firebase Analytics) | App usage analytics, service improvement | Device ID, app usage patterns, technical diagnostics | United States (compliant with international data transfer regulations) |
These service providers are contractually obligated to protect your data and use it only for the specified purposes. For more information about how Google processes your data, please visit Google's Privacy Policy.
The Company does not consign the processing of users' personal information to external companies. If consignment becomes necessary in the future, the Company will notify users in advance and obtain consent if required by law.
Users and their legal representatives may exercise the following rights regarding personal information protection at any time:
To exercise the rights in Paragraph 1, users may submit a request in writing, via email, or fax to the Company, and the Company will take action without delay.
If users request correction or deletion of errors in personal information, the Company will not use or provide the personal information until the correction or deletion is completed.
The Company takes the following technical and managerial measures to ensure safety when processing users' personal information:
The Company uses "cookies" that store and retrieve user information from time to time.
Users have the option to refuse cookie installation. Therefore, users can allow all cookies, check each time a cookie is saved, or refuse to save all cookies by setting options in their web browser.
The Company has designated a Personal Information Protection Officer as follows to take overall responsibility for personal information processing-related tasks and handle complaints and remedy damages of data subjects related to personal information processing:
Users may report all personal information protection-related inquiries, complaint handling, and damage relief arising from the use of the Company's services to the Personal Information Protection Officer. The Company will promptly respond to and handle user reports.
Users may contact the following organizations for relief from personal information infringement:
This Privacy Policy may be amended in accordance with changes in laws, policies, or security technologies. If amendments are made, the Company will announce them through notices on the Service.
This Privacy Policy is effective from January 1, 2025.
Constacts, Inc